Free appliance decision guide

Repair or replace? Make the sensible call.

When an appliance breaks down, the cheapest looking option is not always the best value. Use this practical guide to weigh cost, age, reliability and the real effort of replacement.

A clearer decision in five steps

  1. Check its age and overall condition.
  2. Get a realistic repair estimate.
  3. Compare the full replacement cost.
  4. Look at its fault history.
  5. Check parts availability.
What to weigh up

Five factors that matter

Consider the whole picture before deciding whether to repair an appliance or buy a new one.

1

Age and condition

Age is useful context, but a well maintained appliance may still have good service life. Look at its overall condition as well as the calendar.

2

Repair cost

Ask what the fault is, which parts and labour are involved, and how confident the repairer is about the outcome.

3

True replacement cost

Include delivery, installation, removal and any cabinetry or electrical changes alongside the new appliance price.

4

Fault history

A single repairable fault is different from repeated breakdowns. Recurring issues may change the value equation.

5

Parts availability

Available, reasonably priced parts can make a repair practical. Scarce or costly parts can make replacement more sensible.

Useful context

Typical appliance lifespans

These broad ranges help frame the decision. They are estimates, not expiry dates: use condition, usage and repair history too.

Fridge / freezer10–15 years
Washing machine8–12 years
Dryer8–12 years
Dishwasher8–12 years
Oven / cooktop10–15 years

Actual lifespan varies with brand, model, usage and maintenance.

A balanced choice

When repair or replacement may make sense

Repair may make sense when…

  • The fault is clear and parts are available.
  • The appliance has been reliable and is otherwise in good condition.
  • The repair gives useful extra life at a reasonable cost.
  • Replacement would involve significant delivery, installation or modification costs.

Replacement may make sense when…

  • The appliance has recurring faults or significant wear.
  • The repair is uncertain, parts are hard to obtain, or safety is a concern.
  • A newer appliance better suits your needs.
  • The total installed replacement cost compares favourably with repair.
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The guide provides general information. A technician can assess your specific appliance and fault.